Privacy Policy

Jade’s Deep Cleaning & Detailing, LLC — Privacy Policy

Last Updated: September 20, 2026

Jade’s Deep Cleaning & Detailing, LLC (“Jade’s,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors.

This Privacy Policy explains the types of information we may collect, why we collect it, and how it may be used when you interact with our website or request services.

Information We May Collect

Depending on how you interact with us, we may collect information such as:

Name

Email address

Telephone number

Service address

City, state and ZIP code

Requested cleaning service

Property type and approximate size

Number of bedrooms or bathrooms

Property-condition information

Preferred service date

Photographs voluntarily uploaded with a quote request

Appointment and service history

Communication preferences

Messages or information you provide to us

Invoice and transaction information

Our payment providers may process payment-card information. Jade’s does not need customers to send complete card numbers through ordinary email, SMS or website message fields.

How We Use Information

We may use information to:

Respond to quote requests.

Determine service availability.

Prepare estimates.

Schedule and perform services.

Communicate about appointments.

Process payments and invoices.

Provide customer support.

Maintain service records.

Request customer feedback or reviews.

Improve our website and operations.

Detect or prevent misuse, fraud or security issues.

Comply with applicable legal obligations.

Send marketing communications where permitted.

Text Messages

If you provide a mobile number and consent to applicable messaging, Jade’s may send communications related to your inquiry, quote, appointment or service.

Where marketing text consent is requested, it should be presented separately and clearly through the applicable form.

Message and data rates may apply.

Customers may follow the opt-out instructions included in applicable messages.

Email

We may send transactional emails relating to quotes, appointments, invoices, payments or services.

We may also send promotional email where permitted. Marketing recipients can opt out using the unsubscribe mechanism provided in applicable communications.

The FTC states that commercial email is subject to CAN-SPAM requirements, including accurate headers and subjects, a valid postal address, and a clear method of opting out; opt-out requests generally must be honored within 10 business days.

Service Providers

We may use service providers to operate our business, including providers that support:

Website hosting

Customer relationship management

Scheduling

Email and SMS communications

Payment processing

Invoicing

Analytics

Cloud storage

Business communications

These providers may process information as necessary to perform services on our behalf or according to their own applicable terms and privacy obligations.

Photographs

Customers may voluntarily provide photographs to assist with estimates or service planning.

We may also create service-documentation photographs where reasonably appropriate.

We will not treat submission of a quote photograph as automatic permission to use that photograph publicly for advertising.

Public marketing use of identifiable customer-property photographs will be handled through appropriate authorization.

Cookies & Website Technology

Our website and service providers may use cookies or similar technologies to operate website functionality, understand website usage, remember preferences and support analytics or advertising where applicable.

Available cookie controls may depend on the technologies implemented on the website and the visitor's browser or device.

Information Security

We use reasonable administrative, technical and operational measures appropriate to our business to help protect information under our control.

However, no website, internet transmission or electronic-storage method can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining transaction and accounting records, resolving disputes, enforcing agreements and complying with legal obligations.

Children's Privacy

Our services are directed toward customers seeking cleaning and related property services and are not intended to collect personal information directly from children.

Third-Party Links

Our website may contain links to third-party websites or services.

Jade’s is not responsible for the privacy practices of independent third-party websites, and visitors should review their applicable policies.

Your Choices

Depending on the communication and applicable law, you may:

Update inaccurate contact information.

Opt out of marketing emails.

Opt out of applicable marketing text messages.

Decline optional marketing-photo authorization.

Opting out of marketing does not necessarily prevent communications needed to complete an existing transaction or service relationship.

Changes to This Policy

We may update this Privacy Policy as our website, services, technologies or legal obligations change.